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52 Degrees North News

Client satisfaction survey results 2020 are in…

(and we’re feeling the love)

Client satisfaction survey results 2020 are in…
The customer service and creativity is on point. The accessibility to the team is essential to us and 52dn always take the time to speak to and advise us.

Client satisfaction survey results from 2020

Our client relationships are our number one priority and that’s why their feedback is so important to us. We recently asked our clients to share their thoughts by taking part in our client satisfaction survey. Thanks to some impressive results, we’re feeling the love this Valentine’s day!

Why does it matter?

It’s simple really… at 52dn when it comes to our client relationships, we’re in it for the long haul. We value partnerships that stand the test of time and we enjoy nothing more than working together to really understand our client’s businesses so that we can deliver the creative results they need, precisely when they need them.

Making sure that we’re delivering against our promises and constantly improving our service is as important to us as it to our clients – and that’s why we’ve been trusted by businesses across the UK and beyond for more than a decade. Our clients make a genuine difference to the people they serve; we like to think the same can be said about us.

So what did our clients say?

As with results from previous years, the client satisfaction survey results we’ve had in 2021 are fantastic and 100% of our clients said they would recommend us! They also rated us as being ‘excellent‘ or ‘very good’ overall and told us the following too…

52 Degrees North Statistics 2020

Of course, achieving great stats is one thing, but we were also keen to know why our clients rated us how they did and here’s a snapshot of what they said…

What our clients said…

52dn-Quotes-2020

So what does this mean for you?

When it comes to going the extra mile for our clients, we’re second to none! We bend over backwards to not only make our clients ‘look good’ through our creative but to make them ‘feel good’ through our excellent customer service too.

As well as rating us highly for creativity, customer service and value for money, 100% of our clients think that we’re extremely responsive and professional too, which means when you work with us, you can rely on us to deliver a top-notch creative experience, efficiently and effectively!

So if you’re looking for an agency partner that you can trust and gets results, we can help…but don’t just take our word for it.

Thank You to all that took part, we really appreciate it.

Get in touch today to see how we can help you elevate your brand.
E: paul@52dn.co.uk

Summary

  • Client satisfaction survey results are in… (and we’re feeling the love)
  • Customer service and creativity are on point.
  • Accessibility to the team is essential to us.
  • 52DN always take the time to speak to and advise us.
  • Our client relationships are our number one priority and that’s why their feedback is so important to us.
  • We value partnerships that stand the test of time and we enjoy nothing more than working together to really understand our client’s businesses. This way we can deliver the creative results they need, precisely when they need them.
  • Our clients make a genuine difference to the people they serve; we like to think the same can be said about us.
  • As well as rating us highly for creativity, customer service and value for money. 100% of our clients think that we’re extremely responsive and professional too. Which means when you work with us, you can rely on us to deliver a top-notch creative experience, efficiently and effectively!

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